We are currently recruiting for the position of Service Administrator at our branch in Clarecastle, Co. Clare this person will be responsible for administrating service processes to maximize administrative efficiency in the department. Assist the service team in maintaining accurate and on-time reports and records. May be in charge of the warranty handling process.
Receives and directs internal and external customer inquiries for the service department.
Maintains service department filing, records and department information.
Opens work orders as directed by the outlet service manager and maintains control until they are closed and invoiced.
Process warranty and/or product improvement claims including the computation of charges, submission and follow-up.
Skills & Qualifications:
Ability to use standard desktop applications such as Microsoft Office and internet functions
Understands the service software in the dealer business system and Deere warranty system
Advanced written communication skills in local language as well as in English